Frequently Asked Questions

Find answers to common questions about SG: Notify Me -Back-in-Stock, including setup, back-in-stock notifications, customization, subscriber management, analytics, pricing, and advanced features.

General

SG: Notify Me -Back-in-Stock is a Shopify app that helps merchants notify customers when out-of-stock products become available again. Customers can request a restock notification through a Notify Me button or popup, helping merchants stay connected with interested shoppers.

When a product is unavailable, customers can submit their email address through the Notify Me form. The app manages the notification request and sends a back-in-stock email when the product becomes available according to the configured notification settings.

The app is designed for Shopify merchants of different sizes, from new and growing stores to larger and Shopify Plus stores. Available plans provide different levels of customization, analytics, subscriber management, and advanced functionality.

Yes. SG: Notify Me -Back-in-Stock supports products with and without variants, making it suitable for stores that sell products with different sizes, colors, or other options.

Installation & Setup

SG: Notify Me -Back-in-Stock is a Shopify app that helps merchants notify customers when out-of-stock products become available again. Customers can request a restock notification through a Notify Me button or popup, helping merchants stay connected with interested shoppers.

When a product is unavailable, customers can submit their email address through the Notify Me form. The app manages the notification request and sends a back-in-stock email when the product becomes available according to the configured notification settings.

The app is designed for Shopify merchants of different sizes, from new and growing stores to larger and Shopify Plus stores. Available plans provide different levels of customization, analytics, subscriber management, and advanced functionality.

Yes. SG: Notify Me -Back-in-Stock supports products with and without variants, making it suitable for stores that sell products with different sizes, colors, or other options.

Back-in-Stock Notifications

A customer submits a notification request when a product is unavailable. When the product becomes available again, SG: Notify Me -Back-in-Stock can automatically send the customer a back-in-stock email notification.

Yes. The app supports products with variants, allowing merchants to provide back-in-stock notifications for stores with multiple product options.

Yes. Inventory threshold settings are supported, giving merchants control over when a product or variant can trigger the back-in-stock notification process.

Yes. The app is designed to automate the notification process so merchants don’t have to manually send individual restock emails.

Yes. SG: Notify Me -Back-in-Stock supports email customization and templates. Premium HTML email templates are available with the Pro/Scale plan.

Notify Me Button & Forms

Yes. You can customize the Notify Me button to better fit your Shopify store’s design and customer experience.

Yes. Popup customization is supported, and the Growth plan includes the Full Form Customization Suite for more extensive form customization.

Yes. SG: Notify Me -Back-in-Stock provides form customization options. The Growth plan includes the Full Form Customization Suite.

Yes. You can configure the thank-you or confirmation message shown after a customer submits a notification request.

Yes. Multiple notification styles are supported, giving merchants flexibility in how the Notify Me experience appears on their storefront.

Yes. The Growth plan includes the option to remove SG: Notify Me -Back-in-Stock branding from the customer-facing experience.

Subscriber Management

Yes. SG: Notify Me -Back-in-Stock includes subscriber management features that allow merchants to manage notification subscribers.
Yes. Subscriber export is available. The Growth plan supports exports of up to 1,000 records, while the Pro/Scale plan includes unlimited subscriber exports.
Yes. Subscriber data can be exported in CSV format, subject to the export limits of your selected plan.
Yes. Subscriber records can be managed and deleted when necessary.

Analytics & Email Reporting

Yes. The app provides analytics and reporting features that help merchants monitor notification activity and email performance.

Yes. Email delivery reports provide information about successful and failed email deliveries.

Advanced Analytics & Reporting is included with the Growth plan.

Pricing & Plans

Yes. The Starter plan costs $0/month and includes 100 monthly email notifications.

Additional email notifications are charged at $0.02 per email.

The Starter plan costs $0/month and includes:

  • 100 monthly email notifications 
  • $0.02 per additional email 
  • Basic Form Configuration 

The Growth plan costs $10/month and includes:

  • 100 monthly email notifications
  • $0.02 per additional email
  • Advanced Analytics & Reporting
  • Custom Embedded Code Snippets
  • Full Form Customization Suite
  • Remove App Branding
  • Subscriber exports up to 1,000 records
  • Priority Email Support

The Pro/Scale plan costs $20/month and includes all Growth features, plus:

  • Unlimited Subscriber Exports
  • Premium HTML Email Templates
  • Custom SMTP Integration
  • Mobile App API Access
  • 24/7 Live Chat Support

The Starter and Growth plans include 100 monthly email notifications. Additional email notifications are charged at $0.02 per email according to the current pricing structure.

The Starter plan is suitable for merchants who need basic back-in-stock notification functionality.

The Starter plan is suitable for merchants who need basic back-in-stock notification functionality.

The Starter plan is suitable for merchants who need basic back-in-stock notification functionality.

Advanced Features

Yes. Custom SMTP integration is available with the Pro/Scale plan.
Yes. Mobile App API access is included with the Pro/Scale plan.
Yes. Multiple stores/locations are supported, making the app suitable for merchants with more complex store operations.
Yes. Inventory threshold settings allow merchants to configure availability conditions for their notification workflow.

Support

Support depends on your selected plan. Growth includes Priority Email Support, while Pro/Scale includes 24/7 Live Chat Support.

You can install SG: Notify Me -Back-in-Stock from the Shopify App Store and start with the free Starter plan.
Install SG: Notify Me -Back-in-Stock Free

SG: Notify Me -Back-in-Stock is a Shopify app that helps merchants notify customers when out-of-stock products become available again. Customers can request a restock notification through a Notify Me button or popup, helping merchants stay connected with interested shoppers.

When a product is unavailable, customers can submit their email address through the Notify Me form. The app manages the notification request and sends a back-in-stock email when the product becomes available according to the configured notification settings.

The app is designed for Shopify merchants of different sizes, from new and growing stores to larger and Shopify Plus stores. Available plans provide different levels of customization, analytics, subscriber management, and advanced functionality.

Yes. SG: Notify Me -Back-in-Stock supports products with and without variants, making it suitable for stores that sell products with different sizes, colors, or other options.

No. The app is designed for a no-code setup and can operate without manually adding code or widgets for the standard installation.

No. SG: Notify Me -Back-in-Stock is designed to work without manually adding code for the standard setup. Theme App Block integration is also available for supported Shopify themes.

Yes. The app supports Theme App Block integration, allowing merchants to add and configure the app within compatible Shopify themes.

Yes. Custom embedded code snippets are available with the Growth plan for merchants who require additional control over the app’s integration.

General

SG: Notify Me -Back-in-Stock is a Shopify app that helps merchants notify customers when out-of-stock products become available again. Customers can request a restock notification through a Notify Me button or popup, helping merchants stay connected with interested shoppers.

When a product is unavailable, customers can submit their email address through the Notify Me form. The app manages the notification request and sends a back-in-stock email when the product becomes available according to the configured notification settings.

The app is designed for Shopify merchants of different sizes, from new and growing stores to larger and Shopify Plus stores. Available plans provide different levels of customization, analytics, subscriber management, and advanced functionality.

Yes. SG: Notify Me -Back-in-Stock supports products with and without variants, making it suitable for stores that sell products with different sizes, colors, or other options.

Installation & Setup

SG: Notify Me -Back-in-Stock is a Shopify app that helps merchants notify customers when out-of-stock products become available again. Customers can request a restock notification through a Notify Me button or popup, helping merchants stay connected with interested shoppers.

When a product is unavailable, customers can submit their email address through the Notify Me form. The app manages the notification request and sends a back-in-stock email when the product becomes available according to the configured notification settings.

The app is designed for Shopify merchants of different sizes, from new and growing stores to larger and Shopify Plus stores. Available plans provide different levels of customization, analytics, subscriber management, and advanced functionality.

Yes. SG: Notify Me -Back-in-Stock supports products with and without variants, making it suitable for stores that sell products with different sizes, colors, or other options.

Back-in-Stock Notifications

A customer submits a notification request when a product is unavailable. When the product becomes available again, SG: Notify Me -Back-in-Stock can automatically send the customer a back-in-stock email notification.

Yes. The app supports products with variants, allowing merchants to provide back-in-stock notifications for stores with multiple product options.

Yes. Inventory threshold settings are supported, giving merchants control over when a product or variant can trigger the back-in-stock notification process.

Yes. The app is designed to automate the notification process so merchants don’t have to manually send individual restock emails.

Yes. SG: Notify Me -Back-in-Stock supports email customization and templates. Premium HTML email templates are available with the Pro/Scale plan.

Notify Me Button & Forms

Yes. You can customize the Notify Me button to better fit your Shopify store’s design and customer experience.

Yes. Popup customization is supported, and the Growth plan includes the Full Form Customization Suite for more extensive form customization.

Yes. SG: Notify Me -Back-in-Stock provides form customization options. The Growth plan includes the Full Form Customization Suite.

Yes. You can configure the thank-you or confirmation message shown after a customer submits a notification request.

Yes. Multiple notification styles are supported, giving merchants flexibility in how the Notify Me experience appears on their storefront.

Yes. The Growth plan includes the option to remove SG: Notify Me -Back-in-Stock branding from the customer-facing experience.

Subscriber Management

Yes. SG: Notify Me -Back-in-Stock includes subscriber management features that allow merchants to manage notification subscribers.
Yes. Subscriber export is available. The Growth plan supports exports of up to 1,000 records, while the Pro/Scale plan includes unlimited subscriber exports.
Yes. Subscriber data can be exported in CSV format, subject to the export limits of your selected plan.
Yes. Subscriber records can be managed and deleted when necessary.

Analytics & Email Reporting

Yes. The app provides analytics and reporting features that help merchants monitor notification activity and email performance.

Yes. Email delivery reports provide information about successful and failed email deliveries.

Advanced Analytics & Reporting is included with the Growth plan.

Pricing & Plans

Yes. The Starter plan costs $0/month and includes 100 monthly email notifications.

Additional email notifications are charged at $0.02 per email.

The Starter plan costs $0/month and includes:

  • 100 monthly email notifications 
  • $0.02 per additional email 
  • Basic Form Configuration 

The Growth plan costs $10/month and includes:

  • 100 monthly email notifications
  • $0.02 per additional email
  • Advanced Analytics & Reporting
  • Custom Embedded Code Snippets
  • Full Form Customization Suite
  • Remove App Branding
  • Subscriber exports up to 1,000 records
  • Priority Email Support

The Pro/Scale plan costs $20/month and includes all Growth features, plus:

  • Unlimited Subscriber Exports
  • Premium HTML Email Templates
  • Custom SMTP Integration
  • Mobile App API Access
  • 24/7 Live Chat Support

The Starter and Growth plans include 100 monthly email notifications. Additional email notifications are charged at $0.02 per email according to the current pricing structure.

The Starter plan is suitable for merchants who need basic back-in-stock notification functionality.

The Starter plan is suitable for merchants who need basic back-in-stock notification functionality.

The Starter plan is suitable for merchants who need basic back-in-stock notification functionality.

Advanced Features

Yes. Custom SMTP integration is available with the Pro/Scale plan.
Yes. Mobile App API access is included with the Pro/Scale plan.
Yes. Multiple stores/locations are supported, making the app suitable for merchants with more complex store operations.
Yes. Inventory threshold settings allow merchants to configure availability conditions for their notification workflow.

Support

Support depends on your selected plan. Growth includes Priority Email Support, while Pro/Scale includes 24/7 Live Chat Support.

You can install SG: Notify Me -Back-in-Stock from the Shopify App Store and start with the free Starter plan.
Install SG: Notify Me -Back-in-Stock Free